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NHS Young Peoples GP Charter

BSC’s Governing Body has endorsed a GP Youth Charter, establishing a strategic alliance and building relationships with youth Board members. We worked alongside St Basils Youth Board, who were instrumental in drawing up the charter.

The charter features a number of statements which tell GPs what young people need to feel confident and comfortable in using GP services. This reflects the fact that many young people had previously felt misunderstood or ignored when it came to important choices about their healthcare.

The charter deals with access to primary care, being treated with dignity and respect, clarity of information and many other themes important to young people.

The Charter has been fully endorsed by BSC’s Governing Body. We have also presented it to the NHS England Area team, and we will develop metrics against it to show we are embedding what we have heard.

NHS Young Peoples GP Charter

The Charter has seven statements, all of which have been developed by young people. They tell GPs what young people feel they need to feel confident and comfortable in using GP services. The statements are simple and may seem obvious, but reflect that young people do not always feel their needs are well understood, don't feel listened to or involved in choices about their health care.


  • I want to be able to see a GP at a time to suit both of us. I don't want to take time away from training or college during the day.
  • I want to be able to get to the service by public transport.

Believe me

  • When I go to the GP it is often the last resort.
  • Explain to me how the system works if you are referring me to other services, don't judge me, or make me feel as though I have bought it on myself. I am asking you for help.


  • Make sure that information is written in easy to understand language for everyone.
  • Explain clearly how we can get the help we may need and what will happen when we access the services.
  • Make sure that confidentiality is explained, including that we can see a GP without a parent or carer.

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142 Hagley Road
B16 9PA

Tel. 0121 255 0700


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